When Users set up a product as Dual Validation they will be able to determine if they want Department employees to be able to be the “Witness” of the vend. The Departments can have a Restriction Duration set to any of the options and be able to check on or off the “Witness” field. The “Witness” field is specifically for the second employee who is “Witnessing” the transaction, if the box is not checked that means that any employee in that department is not able to be the “Witness” to the transaction and will be declined as the second employee.
To use the Witness feature access each departments Product Restrictions page.
Any product that is checked on for Dual Validation will have a Witness Checkbox you can check, simply check this on so they may be able to be a witness to the dispense. If the product is not set up for Dual Validation, then the checkbox will be grayed out and you will not be able to check it.
Understanding Product Restrictions with the Witness feature:
- If the department’s product restriction for a product is set up to allow Anytime dispensing of the product but the witness box is unchecked this means that any employee in that department can be the first person to dispense, but would not be allowed to be a witness (2nd person)
- If the department’s product restriction for a product is set up to allow Anytime dispensing of the product and the witness box is checked this means that any employee in that department can either be the first person or the witness
- If the department’s product restriction for a product is set up to May not Dispense of the product and the witness box is checked on this means that any employee in that department cannot be the first person to dispense, but would be allowed to be a witness
If the department’s product restriction for a product is set up to May not Dispense of the product and the witness box is unchecked this means that any employee in that department cannot be the first person to dispense, nor will they be allowed to be a witness