Mason Joblinske
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Activity overview
Latest activity by Mason Joblinske-
Mason Joblinske created an article,
Touchscreen Update 5196
Before Doing the Update Please Make Sure Your Machine SBC is at 5233 before ContinuingTo Check your SBC SW Version go to the service menu > Help > About Below are instructions on how to update a Fl...
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Mason Joblinske created an article,
Setting Static IP - Touchscreen Machine
To set up the Static IP go into the service menu by pressing the blue button on the black Flex Control Board. Scroll down to and select connections Go to Ethernet settingsSelect the drop down arr...
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Mason Joblinske created an article,
IDS Wire Guide & Motors
WIRE GUIDEAmbient MachinesRefrigerated MachinesMotor/Selection #Wire ColorMotor/Selection #Wire Color0Red0Black1Red/White1Brown2Green/Red2Red3Green/White3Orange4Blue4Yellow5Blue/White5Green6Brown6B...
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Mason Joblinske created an article,
Network Troubleshooting - Touchscreen
In the attached document below it will cover common steps to troubleshoot the machine not connecting to the portal.
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Mason Joblinske created an article,
Network Requirements
Our servers have a Load Balancer and the IP address’ change for these URL’s.These five URL’s are what need to be open on the server to allow our machine to communicate out:https://iqtechportal.com...
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Mason Joblinske created an article,
How to Copy Planogram to Another Machine
1. Navigate to https://iqtechportal.com/Machine2. Click "CREATE TEMPLATE"3. Click here.4. Click on the machine you want to copy planogram5. Click "Select Machine Type"6. Click desired planogram7. C...
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Mason Joblinske created an article,
Accessing Support Tickets
This Guide will show you how to view your support tickets submitted through Zendesk. Creating Your Knowledgebase Account To create your account click on the button in the top right corner. It wi...
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Mason Joblinske created an article,
Transaction Report
Step 1: Select where the information is to be pulled from Located in the upper right of the report, select what location, machine, and or department to pull information from Step 2: Select the...
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Mason Joblinske created an article,
Adding Users to the System
Users are the people who have access to the backend software. Step 1: Locate the User Functions located on the left sidebar, and select to drop down functions Step 2: Select "Roles" to Create...